Case Study: Community Financial Services Bank achieves nearly 50% faster loan documentation, eliminates missed signatures and strengthens compliance with DH Corporation (LaserPro & ProSign)

Bank Uses LaserPro® and ProSign® to Save Time, Improve Documentation and Stay Compliant

Community Financial Services Bank, a $736 million community bank in Benton, Kentucky, faced increasing complexity in loan closings: lots of paper, missed signatures, and the need to remain fully compliant. To address these challenges the bank turned to DH Corporation’s lending tools, using LaserPro and ProSign to manage document generation and electronic signing.

DH Corporation implemented LaserPro for compliant loan document production and ProSign to capture electronic signatures and eliminate scanning and reprints. The combined solution removed missed signatures, cut the loan documentation process by almost 50%, and helped CFSB grow assets 15–20% over a two-to-three-year span with less than a 5% increase in backroom staff, while maintaining regulatory compliance.

Community Financial Services Bank

Dee Dee Andersson

Loan Software Specialist