Case Study: Austin Bank achieves streamlined, compliant single-entry loan processing with DH Corporation's DecisionPro, LaserPro and ProSign

Bank Reduces Errors and Streamlines Lending Process with LaserPro® , DecisionPro™ and ProSign®

Austin Bank, a $1.3 billion, family-owned Texas institution with 31 locations, faced inefficiencies and errors from repeated manual data entry in its loan operating system. Seeking a single, compliant solution, Austin Bank selected DecisionPro, LaserPro and ProSign from DH Corporation to eliminate redundant entry, improve compliance and streamline consumer loan processing.

DH Corporation implemented a phased rollout—deploying LaserPro in the back office, adding ProSign for electronic signing, and completing DecisionPro for loan origination—so staff and customers could adapt smoothly. The integrated solution removed rekeying, reduced errors, saved staff and customer time (customers no longer sign stacks of documents), and strengthened compliance through LaserPro’s legal review; Austin Bank is now expanding DH Corporation’s tools to let 31 offices produce simple consumer loan documents locally, freeing the central team to focus on complex loans.

Austin Bank

Brenda Williams

Senior Vice President and Senior Project Manager