Case Study: NBC Oklahoma centralizes loan production and speeds turnaround with DH Corporation (LaserPro)

Bank Centralized Loan Processing, Streamlined Operations and Reduced the Margin of Error with LaserPro®

NBC Oklahoma, a $437M community bank merging two charters to centralize loan operations across its nine locations, needed to consolidate loan document preparation without sacrificing turnaround time or accuracy. To replace an inflexible legacy system, NBC Oklahoma selected LaserPro from DH Corporation to provide dynamic, compliant loan-document generation and administration.

DH Corporation implemented LaserPro (with the LawyerPro module) in a phased rollout starting November 2008, enabling four staff to prepare all loan documents for the bank’s branches. The solution cut processing time—auto loans can be produced in 15 minutes (guaranteed within 30) and real-estate loans returned in 24 hours—while on-creation compliance checks lowered errors, delivering measurable productivity and successful centralization.

NBC Oklahoma

Sherri Hayes

Senior Vice President, Loan Administration