Case Study: Top 10 Equipment Finance Captive Organization achieves 20% reduction in operations FTE and up to 50% faster credit turnaround with DH Corporation's CreditPath

Award-winning Organization Seamlessly Combines a Central Repository for All Customer and

Top 10 Equipment Finance Captive Organization was struggling with cumbersome manual processes and a failed internal build that left customer and equipment data siloed in back-end lease accounting systems and invisible to front- and middle-office teams. The organization engaged DH Corporation to provide a central repository and an automated originations process, leveraging DH Corporation’s CreditPath platform to support its small- and mid-ticket equipment finance business.

DH Corporation configured CreditPath with a seamless two-way interface to the back-end systems so origination users could access portfolio and inquiry data without leaving the platform. The solution streamlined workflows and decisioning, delivering a 20% reduction in operations FTE, up to a 50% reduction in credit turnaround time, and a dramatic improvement in overall data quality, along with improved customer focus and operational efficiency.