Case Study: Viber enhances account security and registration with Dexatel OTP messaging

Viber secures account onboarding with Dexatel’s OTP support since 2019

Viber, a prominent messaging and calling application, needed to ensure a secure and private user onboarding process for its billions of users. To address this challenge, Viber partnered with vendor Dexatel to leverage its Verify API for the delivery of One-Time Password (OTP) messages during user registration.

Dexatel implemented its sophisticated Verify API to seamlessly dispense crucial four-digit OTP codes, which verify new user identities and secure the registration process. This solution, in place since 2019, prevents fraud and enhances security by ensuring the authenticity of every participant. The partnership with Dexatel provides Viber with continuous technical support, upholding user privacy and fortifying the overall integrity of its messaging security layer.

Viber