Case Study: Client Chat Live achieves platform stability and improved reporting with Devsu

Client Chat Live eliminates frequent downtimes with Devsu

Devsu provided development support to Client Chat Live, a SaaS legal tool, after its sole developer departed. The customer faced critical performance crashes and poor reporting functionality, leading to frequent downtimes during high-traffic periods that caused customer dissatisfaction and revenue loss.

Devsu stabilized the platform by moving it to a scalable AWS cloud infrastructure and implementing DevOps practices, which eliminated the frequent downtimes. The vendor also enhanced the platform by integrating it with major CRMs like Hubspot and Salesforce and improving its reporting functionality. These actions increased platform reliability, kept customers satisfied, and increased the company's profitability.

Client Chat Live