Case Study: Car Next Door achieves 85% faster support with Devsinc

Car Next Door achieves 85% faster support with Devsinc

Car Next Door, an Australian car-sharing platform, faced significant challenges while expanding its operations into the US and Canada. The company needed to navigate complex regulatory variability across different jurisdictions, establish a cross-border payment infrastructure for multi-currency transactions, and develop a localized content and SEO strategy for new regional audiences. To overcome these hurdles, they partnered with the vendor Devsinc for cloud application and system integration services.

Devsinc implemented a comprehensive solution that included ensuring full regulatory and tax compliance, enabling multi-currency payments via Stripe, and executing an SEO optimization and regional localization strategy. The vendor also integrated advanced data and experience tools via Segment for event tracking and analytics. As a result of this work, Devsinc helped Car Next Door achieve an 85% faster support ticket resolution time and a 10% increase in product adoption. The successful, compliant entry into two new continents was a direct outcome of the partnership.

Car Next Door