Case Study: Veolia Water achieves €75 million in cost savings with Devoteam's mobile operations platform

A Devoteam Case Study

Veolia Water reduces field intervention costs by €75 million with Devoteam

Veolia Water, a leading global water services provider, faced significant market pressure to reduce its annual field intervention costs by €75 million while increasing the proactivity of its workforce. To address this challenge, Veolia partnered with vendor Devoteam to deploy a new operations management platform and mobile applications.

Devoteam implemented a comprehensive solution that included a flexible open platform with mobile apps for Android terminals, supported by a strong program governance and change management strategy. This resulted in Veolia successfully reducing its operational costs by the targeted €75 million before the December 2014 deadline. Devoteam also managed the rollout of 6,500 terminals across 35 regional centers in less than a year and introduced new cloud and SaaS architecture models to Veolia's information system.


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