Case Study: Topdanmark improves risk management with ServiceNow IRM and Devoteam

The power of partnership: How Topdanmark improved risk management with ServiceNow IRM and Devoteam

Topdanmark, a major Danish non-life insurance company, faced inefficiencies in its risk management processes, which relied on cumbersome manual methods like spreadsheets and emails. Seeking to improve transparency and meet regulatory challenges like DORA, they partnered with vendor Devoteam to implement the ServiceNow Integrated Risk Management (IRM) solution.

Devoteam implemented ServiceNow IRM using a rapid 'twelve-week fast track' method, which swiftly provided a strong foundation for integrated risk management. The solution streamlined Topdanmark's processes, enabling faster responses to risks, optimizing its policy lifecycle, and ensuring proactive compliance with complex regulations. Devoteam's expertise was crucial to the project's success, providing a scalable solution that enhanced overall efficiency and governance.

Topdanmark

Bjørn Rasmussen

Product Owner