Case Study: Road turns static Confluence knowledge into actionable intelligence with Gemini Enterprise and Devoteam

Road turns 200,000 customers’ internal knowledge into action with Devoteam

Road, an Amsterdam-based EV charging software company, struggled with low employee engagement and underutilized internal documentation stored in Confluence. Their vast knowledge base was not being read or used, preventing content improvement. To address this, they partnered with vendor Devoteam to implement Google Cloud’s Gemini Enterprise to transform this static data into an interactive resource.

Devoteam provided a comprehensive implementation of Gemini Enterprise, handling the full technical setup and integration with third-party connectors. This solution successfully shifted Road’s internal documentation from a passive repository into an active, daily tool that employees access conversationally. The vendor's structured methodology, including clear communication and focused pilot training, ensured seamless adoption and changed how the company's knowledge is utilized.

Road