Case Study: Nexperia improves HR quality with Jira Service Management and Devoteam

Nexperia streamlines HR for 14,000 employees with Devoteam

Nexperia, a major producer of semiconductors with 14,000 employees, faced a challenge in improving the quality and effectiveness of its HR processes. To automate repetitive tasks and create a scalable system for handling employee requests, they partnered with the vendor Devoteam to implement a solution using JIRA Service Management.

Devoteam implemented a digital service desk portal and ticketing system that automated the assignment of tasks and provided a centralized overview for the HR team. This solution by Devoteam allowed employees to submit requests and track their progress, significantly streamlining HR operations for Nexperia.

Nexperia