Case Study: Mollie improves collaboration and scales Jira for IT operations with Devoteam

Mollie optimizes their Jira solution to support future growth and improve collaboration

Mollie, a European payments service provider, faced challenges in scaling collaboration with its numerous integration partners. Their existing Jira setup lacked the structure needed for consistent processes, clear visibility into partner work, and robust security controls to separate partner projects. They engaged Devoteam to optimize their Jira solution to support future growth and improve cross-team collaboration.

Devoteam implemented a two-phase solution, first creating a standardized blueprint template for all partner projects to ensure consistency and role-based security. The second phase automated ticket creation to reduce manual effort and errors. The results provided Mollie with a universal platform for collaboration, significantly improved efficiency, eliminated the need for workarounds like spreadsheets, and established a scalable, secure system ready for future expansion.

Mollie

Lono Holz

Technical Partner Manager