Devoteam
294 Case Studies
A Devoteam Case Study
Informa PLC, a global leader in academic publishing and business intelligence, faced significant challenges in monitoring its complex and geographically dispersed IT network. Their existing disparate tools failed to map the network topology correctly, leading to duplicated efforts, high operational costs, and an inability to support business goals. To address this, they engaged vendor Devoteam for its expertise in service assurance and network management solutions.
Devoteam guided the selection and implementation of a unified CA Technologies monitoring suite, including CA Spectrum for fault management and root cause analysis. This solution provided Informa with a centralized platform that improved IT operational efficiency, prevented critical business disruptions, and delivered significant cost reductions. The partnership with Devoteam successfully transformed the performance of Informa's global network.