Case Study: Grant Thornton Luxembourg improves internal communication with Devoteam’s Microsoft Viva and Power Platform

Grant Thornton Luxembourg eliminates internal email with Devoteam

Grant Thornton Luxembourg, a leading audit, tax and advisory firm, faced challenges with inefficient communication tools that hindered productivity, especially with remote work. To address this, they partnered with vendor Devoteam to implement an intranet solution built on Microsoft Viva and Power Platform to improve internal communication and employee experience.

Devoteam implemented a solution using Microsoft Viva Connections and SharePoint to create a personalized intranet portal, followed by Viva Engage to build community. They also developed custom Power Apps for event registration and idea submission, integrated with Power Automate for workflows. The vendor helped Grant Thornton achieve a reported zero internal emails, significant productivity gains in publishing news, and increased employee engagement, which helped lower turnover and attract new talent.

Grant Thornton Luxembourg