Case Study: De Watergroep digitizes field engineer workflows with Devoteam's MoKa platform

De Watergroep digitizes field work for 800 engineers with Devoteam

De Watergroep, a water utility company, needed to digitize the operational workflow for its 800 field engineers, who were reliant on an inefficient, paper-based system. This required them to collect printed work orders from an office before starting their site work. To overcome this challenge, they partnered with vendor Devoteam and implemented the MoKa (Mobile Office) platform.

Devoteam implemented the MoKa solution, which provided field engineers with ruggedized tablets for automated, overnight synchronization of work orders. This allowed engineers to start work immediately, register progress on-site, and receive real-time updates. Devoteam established a track record of 100% on-time delivery for the project and provided comprehensive support, including end-to-end monitoring and 24/7 assistance. This partnership initiated a new era of digital work for De Watergroep and is part of an ongoing digital transformation.

De Watergroep