Case Study: Cellnex achieves higher productivity with Devoteam’s Microsoft 365 Copilot adoption and change management

Cellnex boosts Microsoft 365 Copilot adoption with Devoteam, saving up to 19.4 hours per employee per week

Cellnex, a European operator of wireless telecommunications infrastructure, needed to facilitate a smooth transition to Microsoft 365 Copilot while ensuring user satisfaction and maximizing the success of this change. They engaged Devoteam to support users throughout this adoption process.

Devoteam built a full Copilot Adoption and Change Management Plan for Cellnex, which included a tailor-made communication strategy. This solution delivered exceptional results, including 98% user engagement and time savings of up to 19.4 hours per employee per week. Furthermore, 85% of users reported improved efficiency and 70% noted better productivity and quality as a direct result of Devoteam's work.

Cellnex