Case Study: Athora Belgium secures extranet and partner access with Devoteam and ForgeRock Access Management

Athora Belgium simplifies access for 11,000 users with Devoteam

Athora Belgium, a life and group insurance provider, needed to secure its online services and extranet sites for its 11,000 brokers, employers, and policyholders. The challenge was to build a secure infrastructure capable of integrating different types of user access with varying levels of authorization. To address this, Athora selected the ForgeRock Access Management solution, which was implemented by vendor Devoteam.

Devoteam implemented ForgeRock AM to standardize authentication and authorization, simplifying the user role model from around one hundred applications to just ten roles. This solution provided enhanced security governance, dynamic role-switching for users with multiple responsibilities, and a secure impersonation feature for customer support. The results included successful audit reports and a more secure, easily auditable system for the customer.

Athora Belgium