Case Study: Asahi Europe and International achieves stronger security and productivity with ServiceNow and Devoteam

Asahi Europe and International cuts recovery time by 59% with Devoteam

Asahi Europe and International, a major beverage company, faced a significant challenge in securing its diverse IT infrastructure following a series of mergers and acquisitions. This complex environment, described as having different systems and teams "like having a horse, a zebra, and a camel all pulling the same chariot," made it difficult to protect against evolving cybersecurity threats. To address this, Asahi turned to the ServiceNow platform, working with vendor Devoteam to implement a solution.

Devoteam helped Asahi deploy ServiceNow Security Operations with Vulnerability Response to automate and streamline its security processes. This implementation provided a single, standardized view of vulnerabilities, enabling automatic risk calculation and prioritization of remediation tasks. The results were substantial: incidents from vulnerabilities were reduced to zero, recovery time after system failure dropped by 59%, and user satisfaction scores increased to 89%. The solution greatly reduced manual tasks and management time, significantly improving both security and operational efficiency for Asahi.

Asahi Europe and International