Devoteam
294 Case Studies
A Devoteam Case Study
Activu, a developer of visual collaboration technology for command centers, faced a challenge when its customers sought an efficient way to connect Activu's software to the ServiceNow platform. This integration was needed to enrich ServiceNow tickets with important data from other systems, providing clients with a complete, single-dashboard view of critical issues. Devoteam was engaged to address this need.
Devoteam's Integration Focus Group developed a simple application with a sleek interface and solid user experience that clients could implement effortlessly. The solution saved Activu significant time and money. Furthermore, Devoteam guided Activu through the process of getting the application officially certified for the ServiceNow Store.