Case Study: ZEROFAIL centralizes IT access and boosts productivity with Devolutions Remote Desktop Manager

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Preview of the ZEROFAIL Case Study

ZEROFAIL boosts productivity and organizes 300 devices with Devolutions Remote Desktop Manager

ZEROFAIL, an outsourced infrastructure and hosting solutions company, faced challenges with inefficient and unsecured credential management. Their IT team struggled to keep information updated and shared among employees, leading to confusion, multiple database copies, and wasted time when connecting to clients. This prompted their search for a centralized tool, leading them to Devolutions.

By implementing Devolutions' Remote Desktop Manager (RDM), ZEROFAIL centralized all credential information into a single portal integrated with Active Directory and an SQL database. This solution provided their team with a one-stop-shop for access requirements, integrating numerous protocols to improve efficiency. The results included a substantial decrease in connection time and a significant increase in productivity, as information was consolidated and easily managed. Devolutions' solution made the company's data secure and easily accessible.


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