Case Study: Wortell achieves greater efficiency, visibility, security, and governance with Devolutions Remote Desktop Manager

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Preview of the Wortell Case Study

Wortell centralizes 100+ servers with Devolutions Remote Desktop Manager

Wortell, a Netherlands-based IT company and Microsoft partner, faced challenges in managing its extensive server infrastructure for both internal use and its customers. They struggled with an excessive number of disparate tools for different connection types, a lack of automation requiring manual VPN setups, poor visibility into customer assets, and operational inefficiencies from manually updating credentials. To solve these problems, they turned to Devolutions and implemented its Remote Desktop Manager product.

Devolutions provided a centralized solution with Remote Desktop Manager, which allowed Wortell to import existing connections and use built-in plugins to automate VPN access. The solution enhanced organization by allowing credentials to be set per folder, improved security by enabling exports without credentials, and increased operational efficiency. After five years of use, Wortell reports greater visibility, stronger security, enhanced efficiency, and improved governance through configuration backups. A Wortell representative stated, "We can trust and depend on Devolutions."


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