Case Study: Valmetal scales IT operations with Devolutions

Valmetal scales from one admin to a 3-person IT team with Devolutions

Valmetal, a Quebec-based manufacturer of agricultural equipment, faced the challenge of scaling its IT operations from a single systems administrator to a small team. As the team grew, they needed a way to organize numerous remote connections, securely share knowledge and credentials, and maintain access during network outages. The vendor, Devolutions, provided a solution using its Remote Desktop Manager (RDM) and Devolutions Cloud services.

The solution from Devolutions centralized all remote connections and server information in RDM, making it the team's collective knowledge base for easy onboarding. Devolutions Cloud provided secure, cloud-synced password management with offline access, which proved critical during a remote network incident. The results were increased efficiency, seamless knowledge transfer, and enhanced security. Devolutions' tools evolved with Valmetal's growth, eliminating the need to switch platforms and providing continuous value.

Valmetal