Case Study: U&S Services achieves secure, centralized remote access and streamlined management with Devolutions' Remote Desktop Manager

U&S Services relies on remote desktop manager to Keep their data secure and Up-to-date

U&S Services, a building facility automation provider with about 150 employees and an IT team managing roughly 130 servers and machines, faced fragmented workflows using multiple tools (Keeper Security, KeePass, Microsoft RDC, PuTTY, RealVNC), limited on‑site connectivity, out‑of‑date machine data, and insecure credential storage. To address these challenges they evaluated solutions and chose Devolutions’ Remote Desktop Manager.

Devolutions implemented Remote Desktop Manager as a single‑pane platform to consolidate connection protocols, centralize and secure credentials, synchronize updates across technicians, and provide auditing. After about six months U&S Services reported it saved “countless hours,” kept login information up‑to‑date, improved organization by customer/category, and replaced a complex mix of tools—delivering measurable gains in efficiency and security for their 130‑server environment.

U&S Services

Zachary Walton

Senior Systems Engineer