Case Study: The Answer Company secures password and connection management with Devolutions Remote Desktop Manager

The Answer Company securely manages nearly 100 connections with Devolutions

The Answer Company, a business software provider and Sage Software partner, faced significant challenges in securely managing nearly 100 remote connections across multiple protocols and machines. Their staff struggled with keeping connection details in sync across laptops and workstations, leading to disorganized desktops and major security risks as passwords were stored in insecure Excel files and Outlook notes. They turned to vendor Devolutions and implemented its Remote Desktop Manager product to address these issues.

Devolutions' solution provided a centralized database for The Answer Company to securely store and manage all connections and passwords. This eliminated the insecure storage practices and made it easy to locate connections via a navigational tree and protocol icons. The solution also allowed for easy data export to keep all devices in sync. As a result, the company achieved more efficient operations, saved significant time by streamlining access to virtual machines, and reduced administrative stress with a secure, convenient system for managing all connection information.

The Answer Company