Case Study: Siemens Building Technologies achieves secure, automated connection sync with Devolutions' Remote Desktop Manager

Siemens uses RDM to Synk up its new connections automatically In a Shared Database

Siemens Building Technologies (SBT), an operating division of Siemens AG that supports roughly 30 servers from its West Sacramento branch, faced disorganized and insecure remote-connection and credential management—RDCMan was unreliable, hard to share, and crashed often. Looking for a replacement, SBT adopted Devolutions’ Remote Desktop Manager (RDM).

Devolutions delivered RDM Enterprise with an SQL backend, Single Sign‑On and Active Directory group integration so connections sync automatically to a shared database, allow offline edits with reconciliation, and enforce group-based access. The result: Devolutions’ solution eliminated emailing/texting credentials, streamlined provisioning of new technicians via AD groups, tightened RDP/credential exposure across ~30 servers, and provided strong ROI through a one-time, single-domain license.

Siemens Building Technologies

Eric Olmstead

Building Automation Senior Programmer