Devolutions
47 Case Studies
A Devolutions Case Study
Rachfahl IT-Solutions GmbH & Co. KG, a Hallenberg-based managed service provider specializing in Microsoft Hyper‑V and Storage Spaces, was struggling to manage 300–350 servers, VMs, routers and other devices because tracking IPs, usernames, passwords and hundreds of connections was complex and time-consuming. To centralize and simplify access, Rachfahl adopted Devolutions’ Remote Desktop Manager (RDM).
Devolutions’ RDM allowed Rachfahl to connect to any device in seconds, bulk-edit and rapidly sort connections by customer or location, manage access profiles, and switch between sessions without disruption. According to Rachfahl, the RDM deployment significantly sped up troubleshooting and day‑to‑day operations, enabled seamless import of connections after reinstalls, and materially improved efficiency across their 300–350 endpoints.
Jan Kappen
Hyper-V Expert