Case Study: Intelligent Technologies improves operational efficiency with Devolutions Password Server and Remote Desktop Manager

Intelligent Technologies manages 400 servers more efficiently with Devolutions

Intelligent Technologies, a provider of software and networking solutions for SMBs, faced significant operational challenges with its previous credential management tool. The company, which manages close to 400 servers, struggled with the tool's lack of reliability, accessibility, audit trail, and control over privileged information. These issues hindered their staff's efficiency and customer satisfaction, leading them to seek a new solution from vendor Devolutions.

Devolutions implemented its Remote Desktop Manager (RDM) and Devolutions Password Server (DPS) to address these challenges. The solution provided Intelligent Technologies with the flexibility to restrict access, an automatic and comprehensive audit log, and the ability to access systems from any device. As a result, the company achieved a continual improvement in operational efficiencies, with RDM becoming the single source for all client connection information. The vendor's tools have been in use for about two years and are considered essential to their daily operations.

Intelligent Technologies