Case Study: LM² Consulting achieves streamlined password and credential management with Devolutions Remote Desktop Manager

How RDM Allowed LM² Consultant manage its passwords and credentials

LM² Consulting GmbH, an Austrian IT consulting firm that manages approximately 1,200 servers, machines and desktops, faced fragmented credential and connection data, time-consuming searches, lost session details when PCs changed, and out-of-date password lists. After Excel and Visionapp proved inadequate, the team discovered Remote Desktop Manager from Devolutions and quickly started a trial to address these challenges.

Devolutions’ Remote Desktop Manager, deployed with an on‑premise SQL backend and MSI distribution, centralized credentials, VPNs and session data, enabled role‑based security, batch edits, browser autofill, inventory reporting and mobile access. The solution delivered faster customer response times, simplified PC changes, automated session updates and easier administration; LM² has relied on Remote Desktop Manager for 2.5 years and reports rapid vendor support with most issues resolved within hours or minutes.

LM² Consulting

Gerhard Ryznar

IT Consultant