Case Study: Intelligent Technologies achieves improved operational efficiency and secure credential management with Devolutions (Remote Desktop Manager & Password Server)

How Intelligent Technologies Improved Their Operational Efficiency With Devolutions Password Server and Remote Desktop Manager

Intelligent Technologies, a Greensboro-based provider of software and networking solutions managing nearly 400 servers for SMB clients, faced reliability, accessibility, audit-trail and control issues with its on-premise CRM/ticketing credential tool. To solve this, the team evaluated and adopted Devolutions' Remote Desktop Manager together with Devolutions Password Server.

By deploying Devolutions' Remote Desktop Manager and Devolutions Password Server, Intelligent Technologies gained granular permissions, automatic audit logs with rollback, mobile access to any remote system, and extensibility via add‑ons—consolidating connections and credentials into a single source. After about two years of use the company reports continual improvements in operational efficiency, better privileged credential management, and clearer user-action visibility.

Intelligent Technologies

Brent Quick

Networking & Infrastructure Consultant