Devolutions
77 Case Studies
A Devolutions Case Study
Groupe Scala, a digital transformation and IT services company with approximately 200 employees, faced challenges with inefficient remote connection management. Their IT professionals were forced to repeatedly reconfigure tools with new credentials and launch multiple consoles to access different protocols when assisting clients on-site, which hampered their productivity. They turned to the vendor Devolutions for a solution using their Remote Desktop Manager product.
By implementing Devolutions Remote Desktop Manager, Groupe Scala centralized all of their remote tools and connections into a single platform. This solution eliminated the need to reconfigure tools or remember multiple passwords, allowing staff to be operational immediately upon arriving at a client site. The results included significantly improved efficiency, client service, performance, and organizational visibility. Devolutions provided a solution that saved time and increased productivity for the entire team.