Case Study: GolfNow achieves centralized, up-to-date server and credential management with Devolutions' Remote Desktop Manager

Golf Channel Uses RDM to Centralize its Information in one Constantly-up-to-date Database

GolfNow, part of the Golf Channel/NBC Sports Group, tasked a 115-person IT team with managing thousands of servers across a large broadcast and digital estate. They struggled with fragmented, out-of-date server, connection and credential data stored in multiple places (Confluence, Secret Server, Excel), slow access during emergencies, and time-consuming manual password updates — so they turned to Devolutions’ Remote Desktop Manager (RDM).

Devolutions’ Remote Desktop Manager centralized servers, connections and credentials into a single, always-updated database with encrypted notes, attachments and VPN integration, letting admins launch systems rapidly and associate one credential with many machines. The result: faster emergency response, substantial daily time savings (one manager routinely accesses 20–30 machines per day), reduced password-change effort from hours to a single update, and measurable cost and efficiency improvements using Devolutions’ RDM.

GolfNow

Justin Azevedo

Manager, Data Services