Case Study: EchoStar streamlines remote administration with Devolutions Remote Desktop Manager

EchoStar manages 500 devices with Devolutions Remote Desktop Manager

EchoStar, a global provider of satellite broadband services and TV technologies employing 4,400 people, was struggling to efficiently share remote connections among its team. The company was forced to use multiple disparate software tools to access its various hardware and software, a process that was cumbersome and inefficient for its administrative staff.

EchoStar implemented Devolutions' Remote Desktop Manager (RDM) to consolidate its remote access needs into a single console. The solution replaced numerous other tools, centralized the management of approximately 500 devices, and allowed for the creation of custom macros. The results included significantly faster onboarding for new team members and quicker recovery from system crashes, all while providing a single, efficient dashboard for all remote administrative work.

EchoStar