Case Study: Global News Organization achieves centralized remote-connection management and improved IT efficiency with Devolutions' Remote Desktop Manager

Ben Liebowitz Uses Remote Desktop Manager To Centralize All His Remote Connections

Ben Liebowitz is a VCP and System Engineer who manages a team of IT professionals at the Global News Organization (about 4,000 employees) and personally oversees 541 unique remote connections. He struggled with no single interface for connectivity, repeated credential lookups, and juggling multiple URLs and browsers until adopting Remote Desktop Manager from Devolutions.

Devolutions’ Remote Desktop Manager centralized all connections and credentials into one platform—allowing single-password updates across entries, per-URL browser control (embedded or external), integration with Password Vault Manager, an integrated password generator, and features like “keep tab open on disconnect.” As a result, Ben now manages 541 connections more efficiently across RDP, SSH, vSphere and web apps (SharePoint, ticketing, timesheets), reducing administrative overhead and speeding server builds and maintenance.