Case Study: Bizness Apps improves mobile app quality and reduces support issues with DeviQA

Bizness Apps - Customer Case Study

Bizness Apps, a mobile DIY platform that helps small and medium-sized businesses create apps, needed to replace a chaotic testing approach with a structured QA process. The team faced missed bugs, messy issue tracking, poor test documentation, and a lack of clarity for customer support. DeviQA was brought in to help improve the QA workflow for the mobile product.

DeviQA set up and formalized the QA process, updated Jira workflows, created test strategy and documentation, cleaned up old bugs, and performed an initial test pass to assess product quality. They provided mobile testing across iOS and Android using tools like Appium, Calabash, AWS Device Farm, and TestRail, covering more than 90% of test cases and reporting thousands of issues. As a result, support issues dropped by over 50%, app ratings improved, and the team fixed 700+ blocker, 3,000+ critical, 6,800+ major, and 5,000+ minor bugs.

Bizness Apps

Stephen Heisserer

Vice President of Product