Case Study: Covenant Health achieves 15% efficiency improvement in asset provisioning with Device42

Device42 automates asset provisioning process, increasing efficiency by 15%.

Covenant Health, a regional not-for-profit healthcare and elder care network, struggled with fragmented IT asset information stored across spreadsheets, custom databases, and web apps. Critical metadata (like department assignments, servers, subnets, and IPs) lived in multiple cumbersome systems, forcing technicians to hand-enter devices and making asset reconciliation and role-change/termination processing slow and error-prone.

By deploying Device42 Discovery and its auto-populating CMDB—using automated discovery, import/export, and a REST API—Covenant federated and automated its source of truth. The result: a 15% efficiency gain, device records created automatically (often before physical receipt), termination asset lists processed in seconds, a single IPAM source for networking, and a reliable application inventory that supports business continuity and disaster-recovery planning.

Covenant Health

Adam Sherwood

Enterprise Infrastructure Architect