Case Study: Restaurant Equipment Service Group achieves paperless operations and eliminates hours of daily data entry with Device Magic

How Restaurant Equipment Services Group is Going Paperless

Restaurant Equipment Service Group was struggling with mandatory safety and equipment paperwork: technicians completed inspections on paper, and IT & Asset Manager Evan Davis spent about 2 hours a day transcribing those sheets into Excel. Looking for a better way, Davis turned to Device Magic and its mobile form solution, including Device Magic’s drag-and-drop online form builder, to replace paper processes.

Using Device Magic, Davis built two inspection forms in two hours and configured formatted email deliveries; the pilot grew from one device to 40 devices in three months and now runs on over 90 devices with more than 35 forms. Device Magic eliminated manual data re-entry, stopped lost or inconsistent submissions, and expanded use to part requests, preventive maintenance, safety inspections, and service quotes—saving the roughly 2 hours per day previously spent on transcription and noticeably improving data quality and office efficiency.

Restaurant Equipment Service Group

Evan Davis

IT & Asset Manager