Case Study: Baker Pool achieves paperless, real-time pool maintenance and quality control with Device Magic

How Baker Pool eliminates paperwork with mobile forms

Baker Pool, a Midwest provider of new pool installations and seasonal maintenance, needed to eliminate paper forms and capture field data and historical records onsite for its service technicians. Although they had software for scheduling and billing, Baker Pool lacked a reliable field data-collection tool and had grown frustrated with a previous vendor’s slow turnaround, so they turned to Device Magic and its mobile forms solution to go completely paperless.

Device Magic delivered a fast trial and implementation—Baker Pool built and deployed forms himself within two weeks on about 20 devices—and now techs use the Device Magic app for weekly maintenance (including six water-chemistry readings), generating 20–30 submissions per pool each season and creating year-overview records. Device Magic’s Dispatch feature also streamlines twice-weekly checks for new pools, gives supervisors real-time quality data for faster troubleshooting, and enabled Baker Pool to eliminate paperwork and expand digital forms to openings, closings, and winter maintenance.

Baker Pool

Patrick McCormick

President