Case Study: African Clean Energy achieves streamlined mobile data collection to combat energy poverty with Device Magic

ACE uses mobile forms to collect data, manage the supply chain and maintenance work, and complete the sales process in remote areas of the developing world

African Clean Energy (ACE) provides off-grid household energy solutions in Lesotho, Uganda and Cambodia and developed the ACE 1 cookstove to combat energy poverty and indoor air pollution. Facing paper-heavy, slow sales and reporting processes, spotty rural connectivity, and a need for reliable baseline research from remote teams, ACE turned to Device Magic to digitize field data collection and streamline sales, maintenance and supply-chain workflows.

Using Device Magic mobile forms — with offline capability, geo‑tagging and a Salesforce integration — ACE sped up and improved sales and research data collection, built a 6,000–7,000 customer database, and tightened inventory and maintenance records. The ACE 1 cuts fuel use by about 70% (50% fuel cost savings vs charcoal) and ACE recorded an 81% reduction in energy expenses in Lesotho; Device Magic’s forms also enable energy‑expense surveys that show customers how savings can cover the $100 stove, helping ACE scale sales and reduce operational costs.

African Clean Energy

Judith Walker

Director of Operations