Case Study: Barkibu achieves instant automated pet insurance payments with Devengo

Barkibu cuts payment times from 8 hours to seconds with Devengo

Barkibu, a Spanish pet insurance insurtech company, faced challenges with manually processing reimbursements, which caused delays of up to eight hours, frequent reconciliation errors, and poor support for policyholders. To overcome this, they partnered with the vendor Devengo to implement its account-to-account (A2A) payment API for instant and automated payments.

Devengo's solution provided Barkibu with a 24/7 instant payment infrastructure using SCT Inst, enabling reimbursements to be sent in seconds without manual intervention. This resulted in payment times being reduced from 8 hours to seconds and a 95% reduction in reconciliation errors. The partnership also led to a 70% reduction in time spent managing payments, significantly increasing client satisfaction and sales team motivation.

Barkibu