Case Study: CTIntegrations achieves faster, seamless documentation delivery with DeveloperHub

CTIntegrations team transformed their customers journey with DeveloperHub

CTIntegrations, a Texas-based provider of contact centre technologies for enterprises, needed a better way to deliver and maintain its growing set of documentation. Instead of relying on PDFs, Word files, FTP uploads, and manual portal updates, the team wanted a scalable online documentation experience, and turned to DeveloperHub for help.

Using DeveloperHub, CTIntegrations moved its first 268 pages in a single day and has since grown to more than 3,400 pages across 80+ documentation sections and multiple versions. The new portal helped them cut documentation time by 50%, reduce support calls through self-service, and release documentation and products faster, while giving customers a cleaner, more cohesive experience.

CTIntegrations

Ronny Flaatten

Founder