Case Study: Overlake Medical Center saves $500K a year with Devblock's ClassiFax AI automation

Overlake Medical Center cuts fax processing time by 66% with Devblock

Overlake Medical Center was processing over 200 faxes daily, a manual task that took schedulers 15 minutes per document and consumed 13,000 labor hours per year. This inefficient process created significant administrative pressure and cost. Devblock built a custom AI system called ClassiFax to automate the classification, extraction, and routing of these documents within the hospital's existing OnBase infrastructure.

The AI-powered solution implemented by Devblock cut the processing time per fax by 66%, reducing it from 15 minutes to just 5. This automation saved Overlake Medical Center 8,833 labor hours annually, which translated to over $500,000 in yearly cost savings. The Devblock system also achieved full compliance with HIPAA, GDPR, and CJIS standards while improving accuracy over time through machine learning.

Overlake Medical Center