Devart
68 Case Studies
A Devart Case Study
Cargohouse, a logistics and fulfillment company, faced challenges providing real-time order tracking for its customers. Their customer service team had to manually respond to status requests, leading to slow communication and difficulty for clients tracking their orders. To address this, Cargohouse turned to Devart and its ODBC Driver for xBase product.
Devart provided a solution by integrating its ODBC Driver for xBase into the company's existing database infrastructure. This implementation enabled real-time data access for a new online order tracking system. The result was a 35% increase in operational productivity, a drastic reduction in daily support requests, and greatly improved customer satisfaction.