Deskera
8 Case Studies
Case Study: SATS-Creuers Cruise Services achieves 25% productivity increase and automated accounting with Deskera
A Deskera Case Study
Uncomplicating Complex Cruise Operations by Automating Accounting Processes
SATS-Creuers Cruise Services, a joint venture operating Singapore’s Marina Bay Cruise Centre, faced increasing complexity as cruise operations grew and its legacy accounting system required extensive manual journal entries. The company struggled with tracking financial transactions, billing and invoicing, AR/AP, audit trails, budgeting and reporting, so it engaged Deskera and adopted Deskera’s web-based ERP and accounting solutions to modernize and automate its finance processes.
Deskera implemented its ERP suite—including billing, purchase and account management, financial reporting and mobile apps—replacing the manual system with automated transaction processing, flexible multi-tier billing, IRAS-compliant GST and IAF generation, and real-time financial reporting. As a result of Deskera’s solution, SATS-Creuers Cruise Services saw fewer data-entry errors, faster period closings, better forecasting and budgeting, and an overall productivity increase of 25%, with major improvements in accounts operations.
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