Case Study: Mercedes-Benz Herten Group achieves paperless workshop operations with Deskcenter MDM

Mercedes-Benz Herten Group cuts iPad onboarding to under 30 minutes with Deskcenter

The Mercedes-Benz Herten Group, a family-owned Mercedes-Benz car dealership with four locations, faced the challenge of managing 100 tablets across its workshops to eliminate paper-based processes. Their IT manager needed to ensure data security and efficiently handle software and user management for all staff. To address this, they implemented a mobile device management (MDM) solution from vendor Deskcenter.

Deskcenter provided a centralized solution for the cross-site administration of all iPads. This included the automated roll-out of apps, central rights management, and the use of policies to map user requirements. The result was a significant increase in efficiency; onboarding a new device was reduced from two hours to under thirty minutes. The project achieved its goal of a completely digital, paperless workshop, saving enormous amounts of paper and archiving effort while providing substantial time savings and process optimization for the customer.

Mercedes-Benz Herten Group