Case Study: Volkswagen achieves faster production recovery with Deskcenter Management Suite

Implementation of the Deskcenter Management Suite at Volkswagen

Volkswagen, one of the world’s largest automakers, needed a reliable way to manage service, helpdesk, and system documentation for its Wolfsburg plant, where 2,500 Windows-based systems support production around the clock. Because even a single system failure could halt production and cause major losses, the company was looking for a modular but holistic software solution, and turned to Deskcenter Management Suite from Deskcenter.

Deskcenter implemented the Deskcenter Management Suite with hardware and software inventory, asset and license management, system management, software deployment, helpdesk, and reporting capabilities, giving Volkswagen complete documentation for faster recovery. The system was fully operational in just six weeks, with a 5-day on-site training, reduced project extra costs to a minimum, and helped Volkswagen minimize production downtime.

Volkswagen

Holger Rozanski

Volkswagen