Deskcenter
18 Case Studies
A Deskcenter Case Study
Engelbert Strauss, the leading manufacturer of workwear, was growing quickly across multiple locations, which increased the number of IT assets and support demands. The company needed a central solution to manage its IT infrastructure, including inventory, software and license management, patching, and a helpdesk with ticketing across sites. Deskcenter and its Management Suite were chosen to bring these functions together in one platform.
With Deskcenter Management Suite, Engelbert Strauss now centrally manages around 1,400 systems and 1,600 components while automating many routine tasks such as ticket creation, software distribution, patch management, and license activation. The solution improved efficiency, compliance, and user satisfaction, while also saving time and reducing costs. Deskcenter also enabled additional integrations and scripting for reporting, asset visibility, and planning, helping standardize and simplify IT operations across the company.
Christian Albrecht
First-Level Support