Case Study: City of Straubing improves IT efficiency and reduces downtime with DeskCenter Management Suite

City of Straubing - Customer Case Study

The City of Straubing, a municipality with about 500 employees, needed a way to speed up software updates and reduce downtime across its IT environment. To replace an existing deployment and asset management tool and add helpdesk capabilities, the city evaluated several options in licensing, contract management, deployment, and support before choosing Deskcenter and its DeskCenter Management Suite.

Deskcenter implemented an all-in-one management platform that combines hardware and software inventory, IT asset management, software asset management, license management, software distribution, OS deployment, patch management, and an integrated helpdesk. As a result, the city reported greater efficiency in user support, centralized data handling without extra parallel systems, faster rollout without lengthy test phases, and a solution it expects to deliver clear cost savings while managing around 500 users, 500 PCs, and roughly 180 applications.

City of Straubing

Albert Sturm

Head of IT Department