Case Study: engelbert strauss streamlines IT management and automation with Deskcenter

AirPlus International - Customer Case Study

engelbert strauss, a leading manufacturer of workwear, needed a way to centrally manage a growing number of IT assets across multiple locations while supporting structured documentation, helpdesk operations, software distribution, patching, and license management. The company turned to Deskcenter and its Management Suite to unify these IT processes in a single, adaptable platform.

With Deskcenter Management Suite, engelbert strauss now manages about 1,400 systems and 1,600 components across sites, while automating ticket creation, software requests, OS deployment, patching, and other routine tasks. Deskcenter also helped extend asset and license management with scripts and integrations, improving efficiency, user satisfaction, and compliance while reducing manual effort and costs.

AirPlus International

Anja Gronkowski

Associate Director User Support Center