Case Study: Xcite Media Group achieves scalable, efficient project management and faster delivery with DeskAway

Xcite Media Group - Customer Case Study

Xcite Media Group is a Colorado-based internet marketing agency that provides web design, SEO/SEM, Facebook and mobile apps, and related services. As their workload grew—more than 100 projects within months—the team found Google Docs, Gmail, chat and paper printouts inefficient for tracking tasks, dependencies and coordinating a distributed team across four states.

They adopted DeskAway, using task-list templates, Issues, Docs, Messages and centralized file storage to standardize workflows, delegate work, and monitor progress. Template-driven checklists ensured each project followed the same development, preview and SEO steps, reducing email clutter, speeding project completion, lowering per-project costs, and enabling the team to manage many simultaneous projects more efficiently.

Xcite Media Group

Klint Rudolph

Agency Director