Case Study: WeMentor Social Media achieves streamlined, more efficient social media delivery with DeskAway

WeMentor Social Media - Customer Case Study

WeMentor Social Media, a California-based virtual social media outsourcing firm led by CEO Phyllis R. Neill, needed a reliable way to coordinate daily execution of 12-month client engagements across a fully distributed team. After trying multiple project management tools (including BaseCamp), the company sought a solution that provided clear macro-level reporting, supported recurring daily tasks, and standardized repeatable client workflows without a steep learning curve.

They adopted DeskAway for its user-friendly interface, task lists, reusable project templates and recurring-task support, which allowed quick onboarding and centralized client communication—reducing email. As a result, fewer tasks slipped through the cracks, templates were continuously improved with lessons learned, project visibility and efficiency increased, and overall consistency and profitability improved, earning enthusiastic endorsement from the CEO.

WeMentor Social Media

Phyllis R. Neill

CEO, WeMentor Social Media